GAR PUBLISHER

This study examines the possibilities of using digital platforms for better quality assurance and monitoring processes in the institutions of higher learning within the Zambian territory, which is a result of the ambition for the development of the Vision 2030 in the country, which requires a highly skilled human capital base. The growing use of e-learning platforms in tertiary institutions has given a great potential for the strengthening of quality assurance mechanisms, many Zambian colleges however have not adopted optimally. Drawing from the transformative role of digitalization in a quality assurance process, the current research aims to examine the strategic integration of e-learning tools in the process of assessment and monitoring to meet the systemic gaps, corresponding to the goal of national developmental objectives. This paper describes the state of play of the digital platform adoption in tertiary institution in Zambia and prescribes measures to optimize these technologies for comprehensive quality assurance. Quality assurance in higher education is a complex and abstract concept which is often defined through processes of audit, evaluation, standards and indicators which include efficiency, effectiveness, equity and excellence. In the post-COVID-19 era, the mandatory transition to digitalization in education and efficient management of these processes are viewed as a key factor for providing equity, accessibility and efficiency in education.